Shipping
Shipping Policy
Thank you for shopping with us! We’re committed to getting your order to you safely and reliably.
Shipping Rates
Free Standard Shipping on orders over $120.
Orders under $120 may be subject to a standard shipping fee, which will be calculated and displayed at checkout.
Processing Time
Orders are typically processed within 1–3 business days after payment has been successfully received.
Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.
Standard Shipping
Our standard shipping delivery time is approximately 10–14 business days after your order has been processed and shipped.
Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather, holidays, customs, or other circumstances outside of our control.
Order Tracking
Once your order has shipped, you may receive a tracking number by email. Please allow some time for the tracking information to become active after the package has been handed over to the carrier.
Delayed or Lost Orders
If your order has not arrived within the expected delivery timeframe, please contact our customer support team at ichabodhousesupport@gmail.com with your order number so we can assist you.
While we will do our best to help resolve shipping issues, we cannot guarantee delivery dates or be responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our control.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your order. If you provide an incorrect or incomplete address, delivery may be delayed or the package may be returned to the sender.
If you notice an error in your shipping information, please contact us as soon as possible at ichabodhousesupport@gmail.com. We cannot guarantee that address changes can be made after an order has been processed or shipped.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at: